Tech has changed the restaurant industry in a variety of ways. Now, every single stage of the customer journey in a restaurant setting can be streamlined and more efficiently managed by simply making use of the right tech. Those restaurants that are making use of the right technologies are more efficient, have a large customer base, and are more productive. That means that using the right technology solutions can transform a restaurant into a profit-making machine.
There are some essential technologies that every restaurant owner should be using in their business. From the most basic to the latest and most cutting-edge technologies available, here’s the list that matters if you want your restaurant to thrive in this highly competitive industry.
Food Checking
Every restaurant owner and member of the kitchen team knows how laborious food safety checklists are. Of course, they have to be done, so it’s the smart move to make those safety checks as easy as possible. Using a Bluetooth temperature sensor is highly beneficial because they:
1. Are faster than outdated sensors
2. Can have set limits on temperature for improved safety
3. Have real-time data transference that logs your safety data automatically
Bluetooth temperature sensors are the first must-have in today’s restaurants.
Scheduling Software
There are a lot of software options to choose from for restaurants, and this one isn’t the only one on this list. Scheduling software is now vital, and using the right software to organize work rotas simply makes sense. Timetables can be shared with employees, adjustments can be made, and you can even make real-time changes based on forecasted sales levels. Use the right software and you can even monitor your sales and your budget.
Call Center Software
When it’s busy, your front of house or kitchen team will often not be able to answer a phone between taking orders and racing to deliver the right food to the right table. The traditional alternative to this was to hire someone whose role was simply communication. This is a massive waste of resources, and technology has provided the solution in the form of more cost-effective and practical Call Center Software for restaurants and other industries. If you’re missing calls during your busy periods then you’re losing customers. The right call center software can dramatically affect your profits.
Stock Tracking
Doing stock checks by hand is time-consuming, and it’s easy to make mistakes. For every piece of food that is wasted, profit margins get slimmer, and that’s never good for an industry with famously slim profit margins already. Digital inventory tracking not only allows you to monitor your stock levels, but it also means that you can make seasonal adjustments. More importantly, many tracking options can break down your data from your menu and your point of sale and make an accurate report of what your stock levels and costs should be. This can dramatically cut down on over-portioning, theft, and kitchen waste.
Technology is not just something that’s nice to have in a restaurant, it’s a vital ingredient in the modern hospitality setting. Now, restaurants have to stay at the cutting edge if they want to stay busy and ahead of their competitors. Restaurant owners that are sticking to the traditional management of their business are losing money, losing customers and limiting their potential.
